Offerings
Testimonials
Training Facilitator
While Shadow Careers equips our Shadows with important foundational skills through modules such as emotional intelligence, social intelligence, and conflict management, Soul Impact added an incredibly valuable layer by addressing topics like setting boundaries, identifying bullying, and practicing compassion.
These discussions really stood out to the team, providing a safe space where they felt comfortable being vulnerable and expressing their thoughts and emotions.
The session helped deepen their understanding of how to navigate challenging situations, not only in the workplace but in their personal lives as well.
Importantly, this experience has also reinforced the importance of compassion in customer service. When our Shadows learn to approach interactions with empathy and care, it not only supports their own development but enhances the way we serve our customers.
Head of Training
The agents found the workshop to be incredibly educational and helpful. The tools and strategies the trainers provided on managing feelings of overwhelm have already begun to resonate with the team. It was refreshing to see everyone engaged and eager to learn more about improving their well-being and maintaining a healthy work-life balance.
Training Facilitator
There has never been a safer space for me outside of my personal life and inside my work space! This offering is really the best thing that has happened in terms of support for any company! Every single seminar/ workshop I have had has always been a mindblowing experience that has always made me better!